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Assessment Plan

In 2005 the Vice President of Student Affairs partnered with the Office of Institutional Research (Academic Affairs) to launch the division’s comprehensive, outcomes-based assessment program. From the first year on, the assessment efforts were embraced (with a little nudging from the Vice President) by each of the division's twenty or so directors. The expectation then, as it is now, was that each director, in conjunction with his or her staff, would identify several program objectives and learning outcomes to be tracked, measured, and reported on during the course of the year. Six years later, assessment efforts have become an integral part of the "every-day" work of managers and staff within the division.

The division’s movement to make assessment commonplace was fueled by several catalysts. Some of these included: the public posting of reports-in-progress and outcomes achieved on the division’s main webpage; commenting on assessment activities as part of the directors’ annual evaluation; dedicating one or more directors’ meetings and/or retreats to assessment strategies each semester; identifying on- and off-campus assessment "consultants" to assist with outcomes formulation and instruments design; and utilizing of a consistent reporting template to organize the annual assessment activities.

Importantly, the current assessment program reflects the division’s success in moving, to a large extent, from a program-improvement/student-satisfaction-based initiative to a student-learning-based one. As mentioned above, each department within Student Affairs has been expected, for the last several years, to formulate 3-4 student learning outcomes or program objectives related to departmental mission, goals, and divisional priorities. At least one of those outcomes must be a "student-learning" oriented one with measurable outcomes associated with it.

In the early stages of assessment, directors formulated student learning outcomes that relied on “self-reported” or other indirect measures (i.e., asking students to report, in their own opinion, whether their knowledge had increased by participating in program X or workshop Y). These self-reported (indirect) measures did not capture or verify what participants actually learned by participating in the event. Now, as the Division has become increasingly proficient and well-versed in institutional assessment processes, its SLOs have evolved accordingly. Today, many of the student learning outcomes departments assess are sophisticated and directly measured (i.e., through rubric-scored essays and portfolios of student work; direct observation as students demonstrate, via role-plays, etc., skills they have gained; pre-/post-test comparisons). In other words, many of the SLOs departments now formulate can better show the extent to which students’ attitudes (even behaviors) have changed. These more recent SLOs can also “get to” the “added value” the programs gave to those who participated. This reflects an important shift: early on, it was the call to assess that drove the assessments; now, however, it is the determination and improvement of what students actually learn that drives the assessment.

Each department’s assessment plan includes six components: mission statement, planning goals, program objectives or student learning outcomes, methods and measures, findings, and conclusions/status.

To ensure that all directors are "speaking the same language," Student Affairs managers at Sacramento State rely on the following definitions to shape their work.

  • The Departmental Mission must be directly aligned with those of the University and the Division. This statement should include approximately 3-5 sentences that identify the name of the department, its primary functions, modes of delivery and target audience.

  • The Planning Goals are broad statements that describe the overarching long-range intentions of an administrative unit. Goals are used primarily for general planning, as the starting point for the development and refinement of program objectives or student learning outcomes.

  • The Objectives or Outcomes can be one of two types: program objectives or student learning outcomes. The former are related to program improvement around issues like timeliness, efficiency and participant satisfaction. The latter addresses what a student learns or how a student changes by participating in the program or utilizes the service. Both program objectives and student learning outcomes are measurable statements that provide evidence regarding the degree to which the unit is reaching its goals.

  • Methods and Measures clearly but briefly describe several things: the assessment instrument being used; the population being studied and the conditions under which they are being studied; the timeframe of the assessment; any benchmarks against which to measure change, behavior modification, or learning.

  • Findings are the actual data that is gathered though the assessment tool employed (i.e. pre-/post-test scores, rubric scores, workload estimates, the number of students served by a particular program). After presenting the data, the finding section describes clearly and concisely the degree to which the program objective or student learning outcome was met.

  • Conclusions/Status, sometimes called “closing the loop,” consist of a brief narrative identifying what decisions and/or program modifications will be made on the basis of the assessment outcomes. The conclusion tells the story: “here is where we started, here is what really happened, here is what we learned, and here is what we will do next.” If the current measures are part of an ongoing, long-term assessment project, the status of the project should be described here.

Our current assessment report for year 2010-11 can be view in an interactive magazine format or in PDF.


Archived Assessment Reports

You may download the Division's 2006-07 year end assessment report by using either of these links:
    - 2006-2007 Assessment Plan (Word)
    - 2006-2007 Assessment Plan (PDF)

You may download the Division's 2007-08 year end assessment report by using either of these links:
    - 2007-2008 Assessment Plan (Word)
    - 2007-2008 Assessment Plan (PDF)

You may download the Division's 2008-09 year end assessment report by using either of these links:
    - 2008-2009 Assessment Plan (Word)
    - 2008-2009 Assessment Plan (PDF)
    - Appendices (ZIP)

You may download the Division's 2009-10 year end assessment report by using either of these links:
    - 2009-2010 Assessment Plan (Word)
    - 2009-2010 Assessment Plan (PDF)
    - Appendices (ZIP)